Computer Support Specialists vacancy in Los-Angeles USA

Technical Support Specialist



We are hiring a Technical Support Specialist to join our dynamic team in Los Angeles. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their computer systems and software run smoothly. This is a full-time position with a salary of $1700 per month.

Responsibilities:
- Respond to customer inquiries via phone, email or chat in a timely manner
- Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity
- Provide step-by-step instructions and advice to customers on how to resolve their technical problems
- Escalate complex issues to the appropriate department or senior support staff
- Document all customer interactions and solutions in our system
- Install and configure new hardware and software for clients as needed
- Stay up-to-date with the latest trends in technology and industry best practices

Requirements:
- Must be a Pakistani national living in Los Angeles with valid work authorization
- Fluent in Urdu or Hindi language for communication with non-English speaking customers
- Minimum of 2 years experience in technical support or help desk role
- Strong knowledge of computer systems, hardware, software, networking, and troubleshooting techniques
- Excellent communication skills with the ability to explain technical information to non-technical individuals
- Customer-oriented attitude with a passion for providing exceptional service

Benefits:
- Accommodation provided by the company if required
- Visa sponsorship available for qualified candidates
- Opportunity for growth within the company
- Competitive salary of $1700 per month

If you are passionate about technology and enjoy helping others solve technical issues, we want you on our team. Apply now and become part of our growing company!