Computer Support Specialists vacancy in Aalborg Denmark

Technical Support Specialist
Profession: Computer Support Specialists
City: Aalborg, Denmark

We are in search of a skilled Technical Support Specialist to join our team in Aalborg, Denmark. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers using computer systems and software. Your role will involve troubleshooting issues, setting up hardware and software, and providing guidance on system usage. This position requires excellent communication skills, as you will be communicating with customers remotely or in person. If you have a passion for technology and helping others, this could be the perfect job for you!

Responsibilities:
- Provide technical support to customers via phone, email or in person
- Troubleshoot hardware and software issues and provide solutions
- Install and configure computer systems and peripherals
- Train users on new systems or software
- Monitor system performance to ensure smooth operation
- Maintain accurate records of customer interactions and resolutions

Requirements:
- Bachelor's degree in Computer Science or related field preferred
- Previous experience in technical support or IT helpdesk role
- Strong knowledge of computer hardware, software, and operating systems
- Excellent problem-solving skills
- Good communication skills with ability to explain complex technical concepts to non-tech savvy users

Salary: 1500$ per month

City: Aalborg, Denmark

Note: Accommodation can be provided for non-Danish candidates if needed. This position is urgent so we encourage interested candidates to apply as soon as possible.