Engagement Manager
Our business working with electronic improvement methods and also software program development in KSA. We focus on the financial business, food industry & insurance coverage business. We have success tales with significant customers. Our group size is small, as well as we are on a development track.
We are trying to find a lengthy relationship with an enthusiastic individual who wants to grow with us.
Duties
Responsible for the achievement of all customer KPIs and also legal responsibilities, in charge of the general performance of jobs.
Provide day-to-day assistance, with group as well as 1:1 coaching, and monitoring to the job teams in a remote and also in-person capacity.
Management general day-to-day quantity of requests as well as tasks administration to make sure solution degree standards are met.
In charge of handling escalated situations in which added oversight and also help is needed.
Provides everyday administration assistance to fellow task Supervisors consisting of appropriate mentoring, training, team structure, and retention initiatives.
Develops and preserves up-to-date Service Shipment plans and also treatments.
Maintains complete understanding of client programs under their purview.
Deals with risen consumer service issues.
Maintains interaction with essential stakeholders
Carries out administration policies and treatments.
Help in the recruiting as well as employing procedure by conducting meetings and picking job sources.
Billing and costs client
Deal with the sales group to discover new customers
Ensure the agreement is carried out correctly
Qualifications
4 years of experience in project management. Better PMP, PgMP, or similar certifications.
Capacity to communicate efficiently with clients
Capability to handle multiple projects simultaneously
Fantastic business skills
Experience in consumer solution, leadership, and also infotech sector. Experience in software program advancement is a benefit
Great computer system skills as well as the capability to use organization assistance software.
Solid customer service, project monitoring, and quality assurance skills.
Great resource planning abilities.
A Bachelor's level in Service Administration or Computer Technology.
Advantages
Repaired Salary (8000 - 12000 SAR).
Rewards on performance and also jobs distribution.
Location.
Riyadh or Jeddah.
Job Kind: Full-time.
Wage: 8,000.00 - 12,000.00 each month.
Application Deadline: 31/10/2022.
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valid through: 2023-01-05