Online Consultant - English Speaking (Indian Nationals Preferred)
We are seeking an enthusiastic and customer-centric Online Consultant to join our team in Ras-al-Khaimah, UAE. As an Online Consultant, you will be responsible for providing exceptional customer service and support to our English-speaking clients.
Key Responsibilities:
- Communicate with clients through various online channels (chat, email, social media) to understand their needs and provide timely solutions
- Provide product information and technical assistance to clients
- Address client inquiries and complaints in a professional and timely manner
- Build strong relationships with clients through effective communication and problem-solving
- Collaborate with the sales team to identify opportunities for cross-selling or upselling our products
- Stay updated on industry trends, product features, and competitor offerings to effectively assist clients
Requirements:
- Fluent in English (both written and verbal)
- Indian nationality preferred but not mandatory
- Previous experience in customer service or sales is a plus
- Excellent communication skills and ability to multi-task
- Tech-savvy with knowledge of online platforms, social media, and chat tools
- Ability to work independently as well as part of a team
- Willingness to work full-time with some flexibility in schedule if needed
We Offer:
- Competitive salary package with bonuses based on performance
- Accommodation provided by the company or housing allowance if preferred by the candidate
- Training and career development opportunities within the company
If you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you. Apply now for this exciting opportunity!
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views: 644
valid through: 2024-01-27