Resume front office/reservation in USA Salt Lake City

front office/reservation
Restaurants - Cafes - Hotels
1800 $
USA (Salt Lake City)
28-11-2023
Contact person: Ria Aiza Gabon
Age: 39
Phone number: show
Biometric passport
Experience:
Over the past 13 years, my journey in the world of hospitality has been more than just a career – it's been a story of connections, memorable moments, and a genuine passion for creating exceptional experiences. From the very beginning, I embraced the art of hospitality, starting in as receptionist/front office. It wasn't just about serving guests; it was about curating an atmosphere that made them feel genuinely welcome. As the years unfolded, I ventured into roles that allowed me to master the delicate balance between efficiency and personalized service. In my time as receptionist, I learned that hospitality isn't just a service; it's an understanding of people's needs and desires. Whether it was ensuring seamless event coordination or navigating high-pressure situations with a smile, each challenge became an opportunity to showcase my commitment to exceeding expectations. What makes my journey truly fulfilling is the diverse array of people I've had the pleasure of working with – both colleagues and guests. It's about forging connections that go beyond the transactional nature of the industry. I've learned that the heart of hospitality lies in empathy, adaptability, and the ability to turn every interaction into a memorable experience. As I reflect on my 13-year odyssey in hospitality, I carry with me not just a resume of roles but a collection of stories – stories of celebrations, challenges, and the countless moments where I've made a positive impact on the people I've served. Now, armed with over a decade of experience, I am eager to bring my wealth of knowledge and genuine enthusiasm for hospitality to new heights, contributing to a team that values the human side of service as much as I do.
Education:
undergraduate in bachelor in tourism
Skills:
• Independent worker, appropriately managing records and transaction while meeting established deadlines • Excellent multi tasking skills • Superior researcher and problem solver • Strong background in Sales, finance and marketing. • Competitive ability in managing people. • Ability to access and perform data entry into a computer database. • Knowledgeable of Microsoft Office applications such as Word, Excel and PowerPoint. • Ability to communicate in English fluently and ability to follow oral and written directions. • Ability to establish and maintain effective working relations with others. • Always willing to acquire and develop new skills and knowledge. • Knowledge of principles and methods for showing,promoting, and selling products or services. • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Language skills:
English
Additionally:
Dear Hiring Manager's. I hope this message finds you well. I am writing to express my genuine interest in the Front Office opportunity. With a passion for delivering exceptional guest experiences and a proven track record of success in the hospitality industry spanning 13 years, I am excited about the prospect of contributing to your renowned team. Throughout my career, I have honed my skills in handling guest, problem solving, and reservation to create a positive and memorable environment for guests. My dedication to excellence is underlined by my commitment to anticipating and exceeding customer expectations. One of the aspects of my professional journey that I value most is the ability to collaborate with diverse teams. I believe that fostering a positive work culture is essential for delivering outstanding service. My experience has equipped me with the ability to motivate and lead teams effectively, ensuring a harmonious and productive workplace. In addition to my extensive experience, I am always eager to embrace new challenges and continuously seek opportunities for professional growth. I am confident that my skills and passion align seamlessly with the values and goals. I would welcome the opportunity to discuss in person how my background, skills, and enthusiasm can contribute to the continued success of your team. Thank you for considering my application. I look forward to the possibility of contributing my expertise to the exceptional hospitality experience. Sincerely, Ria Aiza Gabon 00968-9196-8884
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