Resume Program Manager in Saudi Arabia Riyadh

WORKING EXPERIENCE • From 2023 March till now Program Manager at STC Solutions - (Arabia). • From 2021 till 2023 (National Water Company) DC Project Manager (HP Partner). • From 2016 till 2021 at STC - Saudi Telecom Company HQ (Technology) Technical & Business Advisor (Consultant) • From 3/2009 till 2016 EXL – Technologies Technical & Business Director • From 2/2008 till 4/2009 IT Manager for Jizan municipality (K.S.A) • From 9/2007 till 2/2008 Senior administrator in Echo group for telecommunication Forte campaign (Australian department) • From 8/2006 till 6/2007 IT & Q.A. Engineer in AIMCO tech;Verizon Telecom USA • From 9/2005 till 7/2006 IT manager in Invent software & solution company. • From 2/2004 till 6/2006 Technical support Engineer L2, for Raya contact center - HTC Mobiles • From 3/2003 till 8/2005 IB & instructor in Holoul- Solutions - Forexgn & Velocity forex. • From 8/2002 till 2003 Maintenance supervisor & network administrator in Netpark. • From 2002 till 2002 Support Engineer & network administrator In A.R.T. • From 2000 till 2002 Support Engineer &Network Administrator in Interhamok. • From 1998 till 2000 Support Engineer &Network Admin - Craft computer systems.

• Telecom, VoIP Engineering – Genband UK (2010) • Bachelor of Business Administration & Management (B.B.A), Faculty of commerce, Benha University – 2006 • PMP – Project Management Institute - PMI ID: 4734841 • Computer Science Diploma - Cairo university (Final year) • Saudi Console of Engineering – الهيئه السعوديه للمهندسينID: 72262 • Sales & marketing Diploma – Alfiky institute (2013) • Bachelor of Islamic science Alrqam Islamic institute (2013)

 Tools & Courses: • VMware vSphere, vSAN, Horizon View, Workspace One, VxFlexOS, VxRack, VxRail, NSX and vRealize Suite. • Design, implement and enhance IT Infrastructure and end user computing using SDC, SDS, SDN, HCI, EUC, UEM, SDDC & Cloud. • Programming with PL/SQL • SAN storage & backup, • F5 – BIG IP (LTM – ASM – APM – AFM) • Pal alto (NGFW – Panorama TM – ML) • Beyond-trust Security appliance (PPM – EPM – SRA) • DB Administration: MySQL – MSSQL – db2 – oracle DB • Microsoft: TMG – exchange – active directory – domain – ISA - exchange server • Siebel Administrator – Jira Systems – Genesys - SAP • VoIP installation & configuring servers/communication – voice gateway – SIP proxy servers.  Expert in: • VMware Products & components ( vSphere, VxRail, NSX, VCF, VSAN, VMTN) • Dell Storage - EMC (Power storage T – Power MAX – Unity XT) • Installation & configuring (Core, Metro, Edge, enterprise routers, switches & firewalls for CISCO, Juniper, Extreme networks. (Route protocols; RIP, MPLS, SD-WAN, ISIS, VPN’s etc...) • PSTN & SS7 networks systems, & infrastructure, • ORACLE database administrator – Oracle implementer • SAP SD – SAP ABAP • Designing & Implementing & managing highly available and agile End User Computing solutions using VMware Horizon View, Horizon DaaS. Liquidware ProfileUnity, UEM, ThinApp, RDSH and AppVolumes • (HTML – BizTalk - PHP- SQL – My SQL - Citrix) • Microsoft UC/Exchange server & windows servers, Open sip, asterisk, • MCSE (Microsoft Certificate System Engineer ) • CCNP (Cisco Certified Network Professional) • Virtualization and Cloud Technologies, VMWare, ESX\ESXI, Alepo, • VMware Horizon View and application virtualization/delivery specialist: ThinApp, App Volumes, RDSH. • Designing, implementing and upgrading HCI solutions with VxRack Flex, and VxRail. • Unified End Point Management design and deploy using Workspace One (Airwatch), • Microsoft DFS and Liquidware ProfileUnity Specialist. • VMware vSphere specialist, to implement, configure & manage virtual environment (ESXi hosts, HA, DRS, FT, Storage, Data protection and Networking). • OpenStack, Juniper, extreme networks & Cisco new products & updates as well

Arabic English

TECHNICAL CERTIFICATES • PMI – Project Management Certificate PMI ID: 4734841 • C - VOICE Cisco Voice over IP • Certified VoIP Engineering & VoIP services (VoIP advanced). London • (ENA) Extreme Networks Associate • (ENS) Extreme Networks Specialist • Industry Standard Architecture and Technology • HPE Nimble OS • HPE InfoSight for Servers Utilization and forecasting enhancements • Aruba 8325 Switch certificate • Configuring HPE GreenLake Solutions, Rev. 21.41 • HPE M-series Switches Installation and Startup Certificate • HPE Nimble Storage HCI • HPE Nimble Storage Snapshots and Asynchronous Replication • Data Ops Manager for HPE Alletra 6000 • HPE 3PAR Service Processor 5.0.7 • HPE 3PAR StoreServ 9450 and 20800 • HPE FlexFabric &⁕ HPE FlexFabric Switch Series NPI • HPE GreenLake Central • HPE InfoSight for Servers Utilization and forecasting enhancements • HPE MSA Family Hardware & Install • Gen10 ProLiant Family Technical • HPE OneView Product Update, 1H2022 (TT-A2-04) • Hyper cloud certificate • iLO 5 Family Technical • Implementing HPE Nimble Storage Scale to Fit • HPE OneView administration • HPE GreenLake foundations • Pensando Support Delivery Fundamentals • Networking Principles With HPE Nimble Storage • Certified VoIP Engineering & VoIP services. London • Aruba Switch Series NPI for Service and Support Certificate • Soft switch class 5 switch CS2K system configuration (Nortel) • Extreme Networks Certified Sales Professional (ECSP) • Extreme Networks Certified Design Professional (ECDP) • Dell certificate - VPLEX 6.2 Basics • Ortiva wireless for video & Data streaming enhancement over 3G carriers • Dialogic School of Video - Dialogic Host Media Processing • Nimble dHCI - Integration with Aruba Switches • Dialogic IP Media Server • G9 converged gateway • A2 application server • C3 Gateway controller • A2 FMC application server / services • A2 unified controller • S3 VoIP Gateway • Genband Telecom Qualified Sales Professional • HPE presd service delivery • HPE proliant basics & HPE ProLiant DL360 Gen10 Plus Server • HPE support partner &⁕ HPE R3 Partner Community • SAN General Technologies • Smart Array Controllers • Storage Fundamentals • vsphere6 DRS administration • Technical Sizing and Configuration • HPE Server Operation • Server Management Tools and Applications • Nimble dhci installation certificate Technical Courses & knowledge: • VDI - VMware horizon (Cloud) – Hypervisor (Citrix) • Microsoft Azure Administration • VMWare ESX\ESXI, NSX, Vsphere, VSAN, Vcenter server • (C315, G215, G615, G915, S330/S340) Operations, Administration and Maintenance, S3 VoIP Overview, S3 VoIP advanced. London 2009 • F5 – BIG IP (LTM – ASM – APM – AFM) • Pal Alto (NGFW – Panorama TM – ML) • MCSE Microsoft Certificate System Engineer (in progress) • Beyond-trust Security appliance (PPM – EPM – SRA) • Integrated Media Gateways (IMG 1010 – 2020). • C - VOICE Cisco Voice over IP 2010 • CCNA Cisco Certified Network Associate 2003 • CCNP Cisco Certified Network Professional (in progress)