Experience:
Highly motivated and experienced IT Engineer with over 4.5 years of experience, I have developed a strong skill set in providing technical support to clients and maintaining, monitoring computer systems and databases. With exceptional problem-solving skills, I have a proven ability to troubleshoot complex issues in a fast-paced environment. My commitment to providing exceptional customer service is demonstrated by my ability to ensure that all technology needs are met in a timely and efficient manner. I am adept at communicating technical issues to non-technical stakeholders, making me an asset to any team. As I seek new opportunities, I am eager to utilize my skills and experience to contribute to the success of organizations and grow professionally.
Education:
Masters in Computer Application
Bachelors in Computer Application
Skills:
Microsoft Office suite , AWS , Azure , Oracle , PostgreSQL, SQL , jira , BMC Remedy , ServiceNow, Splunk , Appdynamics
Additionally:
Team Management , Leadership , Problem-solving and Mukti-tasing , Decidion-making
