Restaurants - Cafes - Hotels
Experience:
Assistant Restaurant Manager | 2016–2021
Atlantis Dubai
Team Leader | 2011–2016
Atlantis Dubai
Swing Manager, 2006–2009
McDonald’s Fast Food LLC United Arab Emirates
• P&L
• Marketing business plan
• Menu engineering
• Promotions activation
• Prepares duty roster/Shift planning
• Food & beverage ordering
• Prepares action plan for mystery shoppers, health & safety audit
• Managing ISO documents/ Team members training
• Maintaining personnel profile
• Responsible in consistently following food safety standards.
• Responsible in delivering fast, friendly and accurate service to
customer
• Assisted the Restaurant Manager with all daily tasks, and
independently handled projects and customer concerns as well.
• Helped to train waitstaff and kitchen staff on proper restaurant
procedures.
• Worked to ensure the maintenance of restaurant sanitation and
compliance with all safety regulations.
• Placed orders for necessary goods such as food, kitchen tools, and
cleaning products.
• Promote the hotel, restaurant name and mission in the local
community and at related events
• Provides total customer satisfaction
• Managing crew training
• Responsible in consistently following food safety standards.
• Responsible in delivering fast. Friendly and accurate service to
customer
• Preparing food, keeping our restaurants and kitchens clean and tidy
and working well as part of a team.
• Assess crew members' skills and offer them extra help with any tasks
they may have problems with
Education:
St. Mary’s School, Hapugoda
kandana, Sri lanka
G.C.E O/L exam 2001
Skills:
Excellent customer service
Flexibility
Management
Additionally:
Experienced and effective Assistant Restaurant Manager adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set,
conducive to creating positive team relationships resulting in optimal customer service. Passionate about the F&B service industry, and eager to bring my years of experience and growth to another flourishing establishment