Experience:
Manage the deployment, monitoring, maintenance, development, upgrade, set up and support of all IT, Telecom, Security System, AV System & network infrastructures including servers, PCs, operating systems, telephones, Routers, Switches, hardware and software applications at company or its outlet.
Education:
B.TECH in Electronics & Communication
Skills:
• Operating Systems:-Microsoft Windows NT, Mac OS, NOS/Windows server, Apple iOS,
• Data Storage Application-One Drive Cloud, Sharepoint, Vault
• Helpdesk IT- ITIL (ITSM & ITAM), Microsoft Exchange, Azure Active Directory, Ticketing tool (SR-Dash, I-Serve), SLA, HP LMI remote support application.
• CRM, Oracle ERP & SAP ERP client installation & troubleshooting.
• Software Packages- MS Office, O365 suite, G Suite, SAP ERP, Auto CAD, Industrial Automation PLC Logix Pro Simulator, SIMATIC WinCC SCADA,
• Networking- RJ45 Ethernet Cabling Standard T-568A & T-568B, Routing
Additionally:
An enthusiastic IT Engineer with the necessary drive and determination needed to resolve complex IT software, hardware & networking issues. Possessing organizational skills and excellent working knowledge of windows server and networking technologies and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and an up to date IT consultancy service to clients.
