Experience:
15+ years of experience as Program/Project Management with sharp business mind and proven ability to strategize and implement high-level program initiatives, I have demonstrated diverse capabilities in providing excellent project coordination and delegation.
Focusing on Strategize, implement, and maintain program initiatives that adhere to organizational objectives and Develop program assessment protocols for evaluation and improvement.
Maintain organizational standards of satisfaction, quality, and performance. Direct and oversee multiple project teams, ensuring program goals are reached. Manage budget and funding channels for maximum productivity.
CORE COMPETENCIES
Highly accomplished Senior Program Manager with extensive experience in developing and implementing program strategies that drive efficiency, reduce costs, and increase impact. Proven track record in establishing and maintaining relationships with key stakeholders, resulting in increased funding and program impact. Skilled in mentoring and coaching teams to improve satisfaction scores and retention rates.
Skills:
Bachelor of Computer Science - The High Institute for Computer Science 2002 - 2006
- Microsoft Certified Technology Specialists (MCTS) Certified
- CompTIA Network+ Certified
- CompTIA A+ Certified
- Agile Scrum Master Certified
- AGILE COACHING Certified
Professional Skills
Technical Skills
Agile Ceremony
Jira
Agile Coaching
Confluence
Staff management
MS Excel, PowerPoint, Word, Outlook
Analytic planning skills
Microsoft OS
Knowledge of safety management
MS Office Suite, Project, Visio
Program development
SNOW (Service Now)
Customer service
Remedy, Bomgar
Conflict resolution skills
Adobe Photoshop
Problem Solving
Win Server 2008 -2003
Implementation
Mac OS
Quality Assurance (QA)
Team Leadership
