Computer Support Specialist.
IT sphere
Experience:
Tophill Hospital
Education:
Jomo Kenyatta University of Agriculture and Technology
Skills:
Managing infrastructure components such as firewalls, switches, databases, VoIP, malware
Protection software, and other processes.
Performing System and process upgrades as needed for improved functionality and security
Issue resolution.
Managing the hospital’s website which includes producing the design and production for the
Website, product graphics, social media graphics and banners, and bulk SMS. While some
Projects may require directing external resources, the role is expected to be hands-on.
Managing the configuration and operation of client-based computer operating systems.
Creating, contributing, and maintaining an updated documentation.
Managing and create digital design work, such as banner sizing and versioning.
Invoicing and capturing claims of various patients with respect to the various group accounts.
Front office management including answering calls and booking appointments
Additionally:
Excellent interpersonal and presentation skills
Remarkable communication skills, both oral and written, coupled with superior customer service ability.
Resilient and able to cope with work pressures in a fast-paced and rapidly-changing environment
Willingness to learn new concepts and effectively integrate them into daily operations.
Excellent planning, coordination and organization skills and able to work with minimal supervision.
Energetic, hands-on with the ability to prioritize demanding tasks and finds challenges exciting.
Ambitious, efficient, enthusiastic, industrious and result-oriented.
Reliable, disciplined, dedicated, and a fast learner with good time management skills.
Hardworking, analytical, consistent and proactive with proven leadership and influencing skills.
Effective team-player who works collaboratively and communicates with all levels of staff and makes well-informed
decision
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