Experience:
I am pleased to apply for the position of a receptionist at crowne plaza hotel . With four years of experience in the hospitality industry, I believe you’ll find me to be an exceptional candidate with matching requirements of this role.
I thrive in high pressure and fast situations, struggle for positive results by applying my customer care abilities. During my time at K Hotel, I held responsibility for customer service, menu-product presentation and delivery, handling and presenting customer complaints to my managers, building strong client relationships, sales management and handling hotel calls and emails. Im my role, I was most successful at decreasing customer cancellations, to do this I implemented an electronic organisational system that helped on followup of orders and feedback from customers hence resulting in a 5% decrease.
Thank you for your time and consideration for a receptionist job.
Education:
I was able to accomplish my UACE studies in 2016.
Skills:
Active listening
Basic math
Communication skills
Customer service
Organizational skills
Time bound
Additionally:
I would enjoy the opportunity to discuss this position further with you and how I could use my skills to benefit your organization.
