Resume Customer Support in India Delhi

POLICY BAZAAR INSURANCE BROKERS PRIVATE LIMITED Worked as customer service associate July 2021 - November 2021 • Negotiated client objections, turning them into sales opportunities • Worked as a collection agent for term insurance. IGT SOLUTIONS PRIVATE LIMITED December 2021 - October 2023 • Assisted with customer service and account management support for hotels, ensuring a high standard of service. • Communicated effectively to handle incoming queries from customers, providing timely and appropriate responses. WNS GLOBAL SERVICE PRIVATE LIMITED October 2023 - March 2024, : slised municaton and te folation selito esoticustomers to fulfil their financial obligations;

High School

Strong Work Ethics Adaptability Problem-solving Time management Cultural Sensitivity

English Hindi

Dedicated customer service Associate in addressing customer inquiries, concerns, and grievances across multiple communication channels such as telephone, email, live chat. Proven skills in customer relation and consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.