Experience:
FEB - 2024
May - 2024
ATHENA
Executive Assistant
OCT - 2020
FEB - 2024
DIRECTLINE ASSURANCE CO. LTD
Underwriting/Intimation Department
As the appointed team lead within my department, I spearheaded a transformative initiative aimed at modernizing our workflow. Recognizing the inefficiencies inherent in traditional paper-based systems, I orchestrated the seamless transition towards a paperless environment for handling claims and legal documents. This endeavor involved implementing automation techniques meticulously, wherein I oversaw the integration of scanning technologies and devised a structured protocol for saving PDF outputs onto our local server. By doing so, I not only streamlined our processes but also significantly enhanced accessibility and retrieval capabilities, thus optimizing our overall operational efficiency.
SEP - 2017
DEC - 2017
MINISTRY OF DEVOLUTION AND SPECIAL PROGRAMS
Attachee –Front Desk
• Streamlined front desk operations: Increased efficiency in managing visitor flow, appointment bookings, and scheduling, resulting in improved wait times and overall visitor experience.
• Ensured data accuracy and record integrity: Maintained meticulous records through proficient administrative duties, minimizing errors and improving data reliability for informed decision-making.
• Enhanced departmental productivity: Acted as a key support for departmental staff by troubleshooting operational issues efficiently, minimizing disruptions and maximizing productivity.
SEP - 2015
DEC - 2015
KENYA NATIONAL BUREAU OF STATISTICS.
Attachee – IT Department
• Boosted departmental IT uptime: Promptly troubleshot internet connections and printer errors, minimizing downtime and ensuring smooth workflow.
• Optimized computer performance: Ensured optimal computer performance by installing and updating software and hardware components, such as RAM and antivirus.
• Elevated meeting presentations: Seamlessly connected projectors and teleprompters during departmental meetings, enhancing presentation effectiveness and audience engagement.
Education:
JAN 2016-
DEC 2018
JOMO KENYATTA UNIVERSITY
Bachelor’s Degree, Business and Information Technology
JAN 2012-
DEC 2015
TECHNICAL UNIVERSITY OF KENYA
Diploma in Business and Information Technology.
Business Administration | Project Management | Data Privacy | People Management | Coding | Networking Product Development and Documentation
Database and Records Management Organizational Planning
Skills:
Coding, Administrative, Project Management,
