Experience:
13 years Experience in Safety & Security field
Skills:
1. Safety & Security Trainings.
2. Compiling Security Manuals.
3. Planning & Organizing mock Fire
Evacuation Drills.
W O R K E X P E R I E N C E
SAFETY & SECURITY MANAGER
Pyramid Continental Hotel,Juba
Mar 2018 - Jul 2020
South Sudan, Juba
1. Oversee all security related matters in the hotel.
2. Advise Hotel Management on all security related issues.
3. Lead Security Team and development of Team Members.
4. Review, regularly, all policies, systems, and procedures,
including emergency drills and bomb procedures.
5. Drive continual improvement and enhancements to security
standards.
6. Communicate effectively and efficiently with external
agencies. including police, fire authorities, and other related
services.
ASSISTANT OPERATION
MANAGER
AL FALAH SECURITY SERVICES
Apr 2017 - Mar 2018
Abu Dhabi,
UAE.
1. Building and maintaining relationships with clients and key
personnel within customer companies.
2. Conducting business reviews to ensure clients are satisfied
with services.
3. Alerting the sales team to opportunities for further sales
within key clients.
4. Attending meetings with clients to build relationship with
existing accounts.
5. Ensure that employees are performing their duties as the
organization’s standards It should be escalated to
organizational management when anybody has found that the
rule was violated.
6. Achieving client relationship targets and KPI’s as set by the
Head of Sales.
7. Working closely with Account Managers and Sales
Consultants.
8. Escalating and resolving areas of concern as raised by
clients.
9. Carrying out client satisfaction surveys and reviews.
10. Monitoring company performance against service level
agreements and flagging potential issues.
11. Updating the OM and ensuring account managers are
aware of changes within clients.
12. Passing leads to the sales team and following up on
progress.
13. Liaising with internal departments to ensure client needs
are fulfilled effectively.
4. Risk Assessment.
5. Key Controlling System.
6. Risk assessments and threat
analysis.
7. Developing and implementing
security policies, protocols and
procedures.
8. Controlling budgets for security
operations and monitor expenses.
9. Recruiting, training and
supervising security.
Additionally:
Over all 13 years of experience in
the eld of Safety & Security,
particularly in Hospitality industry
and Commercial facility
management , strong exposure of
working in larger operations and
multicultural environment and
culture. Also well experienced in
Pre- Opening Hotels. Moreover
OHSA (Occupational Health &
Safety Administration), DPS ( Dubai
Protection System by Dubai police)
NSI ( National Security Institution at
Abu Dhabi) Certificate holder.
