Resume Customer Service in India Goa

Business Development Officer • Ensuring that product deliveries and movements are processed according to company stock management guidelines. • Developing business plans, sales and marketing strategies to retain existing customers, attract new customers and achieve the company’s sales and profits targets • Drive new dealer recruitment within the territories • Prepare reports on monthly sales performance. • Conduct frequent market surveys through field visits to understand customers’ needs, competitors’ analysis, and price analysis and share reports to management. • Ensure complete and effective resolution of customer immediate concerns at first point of contact, capture and update customer records in CRM and use it for timely follow up.

High School

• Excellent communication • Positive outlook • Accountability • Accuracy • Assertiveness • Negotiation • Loyalty • Data entry • Knowledge of traffic rules • Deadline oriented • Observation • Office cleanliness • Traffic rules • Active listening • Leadership • Teamwork • Critical thinking • Decision making • Problem solving • Confidentiality • Time management • Customer satisfaction • Patience and empathy • Integrity • Driving • Data collection • Analytical

English

• Open minded i.e. a very hardworking gentleman who knows all the procedures, let it be handling administrative work, and always open to learning new things and passing through new experiences. • Able to maintain good working relationship with people from different cultural and linguistic background. • Adequate skills in data collection processing and presentation. • Good training skills • Adequate skills in records keeping • Volunteer spirit • Respect all personalities, regardless of professional positions, age, and cultural background