Experience:
Recepcionist
Falls Hotel & Spa ,V95D2PC, IRELAND
August 2022 - Now
-Efficiently managed guest reservations and inquiries, enhancing customer satisfaction,
-Skilled in using reservation software and maintaining accurate booking records, (HotSoft’s system from HoistGroup)
-Provided high-level customer service in a fast-paced environment,
-Adept at multitasking front desk duties, ensuring smooth operations,
-Collaborated with team members for seamless guest experience
Waiter
Falls Hotel & Spa, V95D2PC, IRELAND
May 2022 - August 2022
-Delivered exceptional dining service, ensuring guest satisfaction and repeat business,
-Skilled in menu presentation, order taking, and efficient food and beverage service,
-Provided personalized guest service, catering to specific dietary needs and preferences
Deputy station manager LOTOS
LOTOS S.A - FHU Piotr Lewandowski, 64-920 Piła, POLAND
July 2019 - May 2022
-Human Resources management,
-acquiring a business client and maintaining good relations,
-active sale,
-invoicing and issuing warehouse documents
Education:
IT Specialist
Zespół Szkół Ekonomicznych w Pile Poland (technical college)
2015-2019
Skills:
Valid Driving License
Language Proficiency
Excellent Health and Physical Fitness
Computer Literacy
Multitasking Abilities
Customer Service Orientation
Organizational Skills
Commitment to Hygiene and Cleanliness
Additionally:
Interests:
Reading
Language Learning
Graphic Design
E-commerce
-Fitness
-International Relations
-Programming
