Front Office Receptionist and public relations
Restaurants - Cafes - Hotels
Experience:
I have a total of 12 years of work experience. I have worked with two American organizations, one English organization, and I am currently working in Cyprus at the biggest hotel in the country. My responsibilities include working at the front office and back, welcoming guests on arrival, handling payments, managing reservations, conducting night audits, and facilitating check-ins and check-outs.
Education:
I completed three years of bachelor's degree in hotel management studies.
Skills:
I am proficient in computer skills, possess excellent communication skills, strong time management and leadership abilities, adept at problem-solving, and, most importantly, excel in customer service.
Language skills:
English
Hindi
Additionally:
Active listening, interpersonal communication