Restaurants - Cafes - Hotels
Experience:
Junior barista for 6 months
Education:
Barista Certificate, Ryan Barista Academy Kampala, 2024
Uganda Certificate of Education (UCE), 2018
Skills:
Expertise in espresso-based drinks and coffee
preparation
· Strong customer service and communication skills
· Proficient with POS systems and cash handling
· Knowledge of health and safety regulations
· Ability to work efficiently in fast-paced environments
· Adaptability to cultural diversity in the UAE market
· Latte art and creative drink presentation
· Team collaboration and problem-solving
Additionally:
I enjoy creating visually appealing
beverages, from latte art to stylish
coffee cups, enhancing the customer
experience.
I am able to customize drinks based on
customer preferences or seasonal menu
offerings.
I am able to manage customer concerns
and resolve conflicts professionally and
calmly, ensuring customer satisfaction.
I demonstrate patience when dealing
with difficult situations and maintain
composure in a fast-paced environment.
I always maintain a friendly, upbeat
attitude, even during challenging times