Skills:
M365 Mac OS support Windows support SharePoint L2/L3 level IT support vendor management IT
hardware IT networking Active directory backup IT security Email Support Azure admin MS
Teams OneDrive IT asset inventory management Windows server Outlook VPN Firewall Office
365 Entra ID Endpoint manager DLP Conditional access policies Device compliance & Enrolment MFA roll out Antivirus management User end IT support VVIP user IT support
Additionally:
Currently, I serve as the Manager - IT Support Specialist at Xanadu Realty Limited, where I manage and support various IT functions, including Microsoft 365 solutions, Azure Active Directory, SharePoint, and device compliance policies. My role involves overseeing daily IT operations, ensuring system security, coordinating with IT vendors, managing hardware and software inventories, and assisting with the development of system administration procedures. Additionally, I have extensive experience working with senior management to resolve critical technical issues, support remote work environments, and maintain smooth IT operations for the organization.
Previously, I worked as a System Administrator at IMS Global Magnamious Systems Pvt Ltd, where I gained expertise in administering IT infrastructures for global clients. I provided support for a variety of applications and systems, including Skype for Business, OneDrive, and network troubleshooting. I also have hands-on experience with server management, firewall configuration, and system backup and recovery.
In addition to my technical expertise, I hold a Microsoft 365 Administrator certification (MS-102), and I am proficient in managing Microsoft 365, Active Directory, endpoint security, antivirus management, and IT asset inventory. My experience with both Windows and Mac environments, along with my strong troubleshooting and problem-solving skills, allows me to offer comprehensive IT support across various platforms and technologies.
I am confident that my technical abilities, combined with my commitment to providing exceptional IT support, make me a strong candidate for this role. I look forward to the opportunity to contribute to your team and help drive the success of your IT operations.
Thank you for considering my application. I would welcome the chance to discuss how my experience and skills align with the needs of your organization. Please feel free to contact me at (+91) ...6 or via email at tamalpanja90@gmail.com to schedule an interview.
