Experience:
Operations Manager:
• Monitor operational performance to ensure efficiency and quality.
• Manage and coordinate the daily operations across departments such as housekeeping, front office, food and beverage, and maintenance.
• Recruit, train, and manage team members across various departments.
• Ensure excellent customer service and guest satisfaction by addressing complaints, resolving issues, and anticipating guests needs.
• Create work schedules and ensure proper staffing levels.
• Identifying areas for improvement and working to increase efficiency and profitability.
Education:
MSc Logistics and Supply Chain Management
Skills:
MS Excel, Powerpoint, Word.
Negotiation Skills
