Experience:
Experienced hospitality professional with over 3 years of experience a s a front
desk administrator and reservation manager. Skilled in guest services,
reservation management, and problem resolution. Fluent in Arabic, English, and
Russian, allowing effective communication with international clients and
providing high-quality customer service.
Skills:
• Reservation and booking
management (PMS systems)
• • Multitasking a n d stress
management
• • E x c e l l e n t c o m m u n i c a t i o n skills
• • Cash handling and report
preparation
• Conflict resolution and guest
relations
• Interpersonal skills
