Resume IT Technician, IT Support, IT desktop Helper, CCTV Technician in Saudi Arabia Riyadh

I.T NETWORKTECHNICIAN AND PROJECT CCTV SUPERVISOR NOV 2022 –JAN 2025 Mastering Security Network EST • Riyadh, Saudi Arabia-RIYADH • Supervising projects and site survey to get the perfect information, materials and documentation. • Updatesthe register of I.T assets and contributing to audits of I.T licensing arrangements. • Accurately update and log all task or client request in system. • Performing details inspection, writing reportsfor the implementation of project. • Reporting identified risk to project manager • Installation, maintained and configuration of CCTV cameras and mapping plan outlet. • Writing of daily services or visiting reports to project manager. • Recording of hardware accessories and other device been purchase to the field. • Cable pulling, cable terminations, installation ofserver rack and cabinet addressing • Configuration and setup of video conference devices • Installation and configuration of grand stream IP phone • Installation of Cat6 and Coaxial cable inside customer premises, routing cables from the network terminal device to customer switches, routers and/or network hubs. • Performed system operational check to verify connectivity of services. • Provided technical liaison, quality control and customer service. • Effective diagnosis and resolution of client issuesto mimeses recurrence. • Performed upgrades and installed updates. • Completed troubleshooting and repair when computers had problems • Provided technical assistance to customers on inbound telephone tech support calls. • Used remote accessto perform troubleshooting when needed. • Walked customersthrough step-by-step processfor troubleshooting hardware issues. • Installation and configuration of grand stream IP phone, Access control, video intercom, Logitech video conference, ubiquity device

Compute hardware and network engineering

Design and implement network infrastructure services. • Action oriented with very sound problem solving skills and excellent writing . • Highly developed interpersonal skills and a passion for helping people • Knowledge of networking cabling, cable pulling, addressing cabinet and TCP/IP Network High technical • Organizational skills • I.T service managements • Innovative ,thinking ,creative and maintenance • Help desktop implementation and maintenance support • Computersystem, configuration, management and troubleshooting • Leadership skills and team player • Project management and daily site visit reports writing • Skill in help desktop and desktop support service • 12years skill in driving with certify driving license(Expert driver on manual and Transmission cars)

English

Vaild saudi driving licence Member of Saudi council of engineering