Experience:
16/11/2015 – CURRENT Vadodara, India
SYSTEM ADMINISTRATOR AND SUPPORT SPECIALIST PATIENTCLICK | PANVA TECHNOLOGY
- Maintain and control the company's IT infrastructure, including servers, networks, and Storage systems.
- Install and configure software programs, hardware, and peripherals for reliable machine performance.
- Troubleshoot and resolve technical problems related to hardware, software, and network connectivity.
- Provide exceptional customer support to end-users, ensuring quick and effective resolution of technical
issues.
- Monitor system performance, identify bottlenecks, and implement solutions to improve efficiency.
- Collaborate with technical teams to meet project deadlines, share knowledge, and learn from colleagues.
- Manage user accounts and permissions, site hosting, C panel, backup, Endpoint Security employee biomatric system, network security, CCTV camera systems, and administrator's telecommunication networks
(VoIP, Chat Boat) such as Ooma and Ring Center.
- Determine the organization's system needs and install network hardware and software.
- Perform necessary upgrades and repairs to ensure proper network functionality.
- Evaluate and optimize network or system performance and troubleshoot issues.
- Add users to the network and manage security permissions.
- Assign policies using active directory and PowerShell.
- Interpret and resolve problems alerted by users or automated monitoring systems and close tickets
promptly.
- Ensure efficient workstation functionality and connectivity to the central computer network.
- Provide technical support to developers, designers, client support, and medical billing teams.
- Participate in decisions regarding future hardware or software purchases for network upgrades.
- Monitor users' browsing and surfing activities.
- Perform full scans, defragmentation, and system repairs as per task schedule
Education:
Diploma in Networking, B.com. MBA IT
Skills:
Knowledgeable in maintaining, troubleshooting, and repairing assigned CCTV cameras Conoscenza dei
protocolli di rete (IP, TCP, UDP, SMTP, IMAP, POP3, FTP, DHCP, DNS, HTTP) Domain Services: DNS, DHCP
Tecnologias de virtualizao especialmente Proxmox e Hyper-v Cloud and virtualization Microsoft
Certified: Azure Virtual Desktop Specialty ▪ Microsoft Technical Assessment for Deploying Desktop
Virtualization Technologies Windows, Linux and macOS Configuring Advanced Windows Server 2012
R2 Installazione e riparazione System Architecture Diagram Hypervisor (VMWARE, Hyper-V) ▪
Microsoft Technical Assessment for Deploying Windows and Office Microsoft office/ Office 365
Organizational and planning skills Outlook Team-work oriented Good listener and communicator
Motivated Cloud tools(Onedrive, GoogleDrive, Dropbox) Trubleshoting
Additionally:
https://www.linkedin.com/in/anthanymekwan
