Experience:
WORK EXPERIENCE
Jul 2023 – Present
Supply Chain and Logistics Specialists, Zoomlion Gulf FZE
Dubai Jebel Ali (JAFZA South), United Arab Emirates
Oversee daily operations of the supply chain and logistics department, ensuring timely delivery of goods and services.
Managed a fleet of over 220 import and export vehicles within Dubai Trade(E-Mirsal II), strategically planning routes and timings to maximize schedule adherence.
Administer inventory levels, forecast demand, and coordinate with suppliers to maintain optimal stock levels.
Implemented and monitored KPIs to assess and enhance performance in logistics and supply chain activities.
Led a team of 15 logistics coordinators and warehouse staff, delivering training and development to boost team capabilities.
Collaborated with cross-functional departments to optimize operations, successfully reducing costs by 15%.
Developed and executed strategies for ongoing improvement in supply chain processes.
Facilitated communication between suppliers and customers regarding the distribution of outward goods (spare parts) and vehicles.
Possess in-depth knowledge of RTA processes, including documentation required for RTA testing, registration, and mulkiya acquisition.
Sep 2021 – Jan 2023
Shipping & Logistics In Charge, Samer AlGaddah International General Trading Co. LLC
Dubai, United Arab Emirates
Executed logistics and operations tasks in accordance with departmental requirements.
Handled comprehensive shipment clearance and documentation processes efficiently.
Managed all job requirements for both import and export shipments with precision.
Facilitated liaisons with UAE Customs & Port Authorities to ensure regulatory compliance.
Coordinated with carriers and shipping agents based on operational needs.
Oversaw documentation delivery and collection processes.
Issued accurate documents on behalf of customers to ensure timely customs clearance and smooth shipment processing.
Engaged proactively with customers, suppliers, government agencies, freight forwarders, importers, and exporters.
Prepared and processed customs clearances as necessary.
Investigated and adopted optimal strategies for shipping and receiving operations.
Jul 2019 – Aug 2021
Logistics Executive, Life Pharma FZE
Dubai, United Arab Emirates
Coordinated supply chain management activities, ensuring seamless operations.
Ensured compliance with customs and regulatory standards across various logistics operations.
Managed cold chain and temperature-controlled logistics to uphold product integrity.
Oversaw inventory control and warehousing functions effectively.
Directed transportation and distribution management efforts to optimise efficiency.
Implemented risk management strategies and contingency planning to mitigate potential disruptions.
Executed meticulous data management and reporting processes for improved operational transparency.
Collaborated effectively with internal and external stakeholders to enhance partnerships.
Optimized costs and managed budgets to maximize financial performance.
Provided team leadership and training to develop logistics talent within the organisation.
Mar 2017 – Jun 2019
Operational Supervisor, Grace Shipping Services LLC
Dubai, United Arab Emirates
Executed daily Dubai trade activities, including facilitating communication for container releases and inspections at CFS at the port.
Oversaw the daily operations of the company by liaising with various shipping lines to maintain peak productivity levels.
Evaluated problem-solving concepts and approaches to enhance organisational efficiencies.
Facilitated seamless shipment delivery through consistent compliance with revenue and customs requirements.
Managed an average of 90% of quote requests daily, exceeding the agency average by 85%.
Monitored all assigned daily tasks by utilizing the shipping line site foreffective tracking.
Feb 2005 – Nov 2016
Warehouse Supervisor, Unilever Ghana Ltd
Accra, Ghana
Held overarching responsibilities for maintaining and overseeing inventory and supplies through receiving, storing, and delivering goods.
Assisted the manager in distributing operations by initiating and coordinating operational policies.
Implemented and enforced comprehensive policies and procedures within the logistics department.
Ensured all warehouse personnel received proper training and certification on equipment.
Facilitated training for new staff on job duties, company policies, and safety protocols.
Addressed employee conflicts efficiently while adhering to company procedures.
Maintained appropriate inventory levels based on sales and demand to ensure timely order fulfillment.
Conducted investigations to address shipping errors and packaging discrepancies.
Education:
Sep 2008 – Jun 2012
University of Ghana
Bachelor of Science, Supply Chain and Logistics Administration
Accra
Feb 2019 – Present
JD Institution - Dubai
Associate of Science, Occupational Health andSafety
Dubai, United Arab Emirates
Feb 2021 – Present
Immersive Business Training DMCC
Associate of Science, Certified International Supply Chain Manager (CISCM)
Skills:
Supply Chain Management
Logistics Coordination
Warehouse Operations
Inventory Management
Customs Clearance
Data Analysis
ERP and WMS Systems
Team Leadership and Development
Process Improvement
Negotiation Skills
Cargo Export & Importdocumentation
UAE driving license
Banking
English communication
Computer applications
