Warehouse - Logistics - Customs
Experience:
I have extensive experience in customer service, with a focus on pre-sales operations across various industries. At Aurum Proptech, you improved lead conversions by 15% and streamlined workflows, while at Eureka Outsourcing, I boosted sales by 25%, handled high call volumes with a 90% satisfaction rate, and trained new team members, enhancing overall productivity.
Education:
I completed my Higher Secondary Certificate (HSC) from Sushiladevi Deshmukh Vidyalaya in Navi Mumbai between June 2014 and March 2016, and your Secondary School Certificate (SSC) from Airoli Madhyamik Vidyalaya in Navi Mumbai, where I studied from June 2004 to March 2014.
Skills:
I possess strong customer service skills, with expertise in client communication, issue resolution, and retention. You are proficient in sales and pre-sales activities, including lead generation and meeting KPIs, while also being skilled in Microsoft Office, data analysis, and process improvement. Additionally, you excel in leadership, teamwork, time management, and working effectively under pressure.
Language skills:
English
Hindi
Additionally:
Motivated individual with over 4 years of professional experience, now transitioning into warehouse operations. Skilled in organisational workflows, time management, and teamwork. Adept at maintaining accuracy and efficiency in fast-paced environments. Enthusiastic about contributing to dynamic warehouse operations.