Resume Customer Service Specialist, Call Center Operator, Secretary in Lithuania Vilnius

Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s McCall Hospital . This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone). As an assistant manager at SEA Swim Club, I assisted in calling parents about their bills, openings within the club, took online payments as well as over the phone, called other businesses on behalf of the manager to place orders for equipment, provided technical support for parents who had trouble with the websites, walked parents through how to navigate the website, and would troubleshoot errors on the team website.

I graduated from Monterey Peninsula College with a 3.6 GPA and four associate degrees in Pre-nursing, communication and analytical thinking, social sciences, and natural sciences.

Statistics, U.S. Health Insurance Portability and Accountability Act (HIPAA), Healthcare, Referrals, Multitasking, Medical Terminology, Service Desk, ,Analytical Skills, Computer Literacy, Interpersonal Communication, Back Office Operations, Customer Service Operations, Troubleshooting, Customer Interaction, Typing, Easily Adaptable, Client Relations, Medical Billing, Setting Appointments, Policies & Procedures, Billing Process, Problem Solving, Collaborative Problem Solving, Organization Skills, Financial Services, Team Performance, Appointment Scheduling, Technical Support, Training, Online Support, Microsoft Excel ,Microsoft Word, Attention to Detail, Microsoft Office

English

I have worked from home in the past and am excellent at self-motivating as well as keeping on-track with the work that I need to complete in a day. I want to move to Vilnius and am waiting to have a job before initiating the move, so if working in Lithuania is feasible, please do let me know!