Resume Administrative Assistant in India Vadodara

Experience Customer Care Executive & IELTS Counsellor Enbee Education Center | Vapi, India | September 2021 - Present -Delivered personalised IELTS training (Academic & General) for Listening, Reading, Writing, and Speaking modules, helping students improve scores through structured learning. -Conducted one-on-one coaching and counselling sessions to address exam anxiety, boost confidence, and support academic goal-setting. -Managed and updated detailed employee attendance sheets, ensuring punctuality, performance tracking, and effective classroom management. -Worked as a Junior Administrative Assistant, providing administrative support such as data entry, document preparation, and internal coordination. -Developed tailored lesson plans and practice exercises based on individual learning needs and skill gaps. -Maintained accurate student records and progress reports using CRM tools for follow-ups, scheduling, and client support. -Served as the first point of contact at the front desk, providing professional customer service and promoting additional course offerings. Jr. Administrative Assistant Hotel Shree Daan | Vapi, India | January 2021 - September 2021 -Managed daily front-office operations, including welcoming guests and resolving enquiries efficiently. -Maintained accurate records of guests, inventory, and reports using internal systems to support smooth hotel operations. -Provided clerical and administrative support, including data entry, document preparation, and internal coordination, while also working as a junior administrative assistant. -Handled internal and external communication with professionalism, ensuring timely delivery of messages and resolutions. -Assisted in organising small events, guest services, and room allocations, demonstrating multitasking abilities in a busy hospitality environment. -Identified areas for process improvement and suggested updates that improved customer service delivery and internal workflows.

EDUCATION B.Com in Accounting and Financial Management Maharaja Sayajirao University of Baroda | Baroda, GJ | 2020 Specialisation in Accounting & Financial Management with a focus on finance and business operations. Percentage :- 56.5℅ HSC : 12th | Gujarat Board Higher Secondary School Focused on commerce subjects, which helped me develop strong analytical and communication skills. Vidyakunj School | Baroda, GJ | 2017 Percentage :- 46.53% SSC : 10th | Gujarat Board Secondary School Built a solid foundation across various subjects and participated in extracurricular activities. Ambe School | Baroda, GJ | 2015 Percentage :- 53.83%

Personal Development Willingness to learn new things Technical Skills Microsoft Office Suite (Word, Excel, PowerPoint) Interpersonal Skills Active Listening, Communication & Interpersonal Organizational Skills Punctuality, Time Management

English

I have strong experience in administrative support, including data entry, document preparation, and coordinating daily operations. I manage employee attendance, keep accurate records, and handle communication tasks smoothly. I also work at the front desk, focusing on customer satisfaction and process improvement. Additionally, I provide personalized coaching and counselling to help clients achieve their goals. Adaptable and results-oriented, I excel at problem-solving, organizing tasks, and ensuring smooth workflows for both clients and teams.English (Fluent) , Hindi (Fluent) and Gujarati (Native)English (Fluent) , Hindi (Fluent) and Gujarati (Native)