Experience:
3 years experience in hotel industry
Education:
Degree in hospitality and tourism
Skills:
managing bookings, providing excellent customer service
Additionally:
In my current role at Victoria Falls Safari Collections, I manage daily operations of the reservations department, including handling bookings, cancellations, and amendments. My ability to communicate effectively with clients and resolve issues promptly has consistently resulted in high levels of customer satisfaction. Additionally, I have worked closely with sales and marketing teams to develop promotional offers and optimize booking processes, contributing to increased revenue and operational efficiency.
