Resume Project Manager in UAE Dubai

Riomed Limited (18 East Links Tollgate, Eastleigh SO53 3TG) (September 2018- Current) Role: Head of projects Healthcare SaaS Provider | Cloud-Based Solutions | Hybrid Role Riomed Ltd provides digital healthcare solutions across the UK through a robust SaaS platform, enhancing operational workflows for public and private sector clients. Key Responsibilities: • Led critical high-risk meetings with internal and external stakeholders to align expectations and de-escalate project issues. • Assumed responsibility for challenging projects under tight deadlines, resolving cross-functional conflicts and driving project success. • Proactively identified, assessed, and mitigated project risks, ensuring business continuity and stakeholder confidence. • Lead the end-to-end implementation of 14+ concurrent IT projects, managing the full lifecycle from requirements gathering and scoping to go-live and support. • Direct a team of 10 project managers and assistant project managers, ensuring delivery quality, timeline adherence, and resource optimization. • Serve as the lead project manager on high-value, high-impact initiatives including digital systems for Civil Aviation Authority, Network Rail, and Scottish Government Healthcare. • Collaborate with internal teams including product development, QA, customer success, and technical support to align project goals with business objectives. • Chair project steering committee meetings, presenting updates, risk assessments, and mitigation strategies to executive stakeholders. • Conduct detailed planning sessions, setting project milestones, assigning tasks, tracking KPIs, and ensuring adherence to project governance frameworks. • Oversee training programs and user onboarding for clients transitioning from legacy systems to Riomed’s SaaS platform. • Drive continuous improvement by implementing standardized PMO practices, enhancing team productivity and delivery quality. Key Achievements: • Delivered and implemented SaaS-based digital solutions for major national clients including South West Police Forces, the Civil Aviation Authority, and multiple NHS providers across the UK. • Promoted from customer service apprentice to Head of UK Projects in under 5 years. • Successfully delivered 3 major public sector transformation projects valued at over £5M collectively. • Reduced project delivery time by 18% through the introduction of a hybrid Agile-Waterfall approach. • Developed and led recruitment, onboarding, and career progression for the entire project team.

Leadership & Management Course (Certified) University of Southampton | Nov 2024 – Mar 2025 PRINCE2® Foundation & Practitioner Certified Knowledge Academy | 2019 – 2021 BSc (Hons) Business Management (2:2) London Metropolitan University | 2013 – 2016 A-Levels- Business Studies (B), Travel & Tourism (B), Mathematics (C) Barton Peveril Sixth Form College | 2008– 2011 GCSEs – 11 Subjects A–C incl. English & Mathematics Regents Park Community School | 2003- 2008

Strategic and accomplished IT Project Manager with 7+ years of progressive experience in leading complex, cross-functional, and multi-stakeholder digital transformation projects, primarily in healthcare, government, and critical infrastructure sectors. Demonstrated success in overseeing the entire lifecycle of projects from initiation and planning through to execution, delivery, and support. Skilled in managing high-performing teams, navigating challenging and high-risk projects, and effectively mitigating risks through strategic leadership and proactive stakeholder engagement. Currently heading the UK project portfolio at Riomed Ltd, managing 14+ concurrent cloud-based software implementations and leading a team of 10+ PMs and APMs. Proven track record of implementing scalable SaaS solutions, ensuring regulatory compliance, and improving client outcomes. Adept in both Agile and Waterfall methodologies, leveraging tools like Jira, Azure DevOps, and Microsoft Project for project tracking, resource planning, and risk management. Now I am seeking IT Project Management roles in the UAE where I can contribute to digital innovation and operational excellence within forward-thinking organizations. Skills ________________________________________ • End-to-End IT Project Delivery • SaaS & Cloud-Based Implementations • Agile, Scrum & Waterfall Methodologies • Stakeholder & Client Relationship Management • Jira, Azure DevOps, Microsoft Project • Budgeting, Forecasting & Resource Allocation • Cross-Functional Team Leadership • Business Process Improvement • Risk, Issue & Change Management • Regulatory & Governance Compliance • Training, Development & User Enablement • Strong Communication & Interpersonal Skills

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• Nationality: British | Eligible to work in UAE • Driving License: Full UK • Language: English (Fluent) • Tools: Microsoft Office Suite, MS Project, Jira, Azure DevOps, CRM systems • First Aid Officer | Health & Safety Officer • References: Available upon request