Resume Reception in Qatar Umm-Salal

Receptionist – Wyndham Grand Doha West Bay Beach Jan 2022 – Dec 2024, Doha, Qatar • Welcomed guests and managed check-in/check-out processes • Handled VIP arrivals, guest requests, and complaints professionally • Posted payments, deposits, and managed daily cashiering • Provided concierge-level service without official promotion • Worked with Opera PMS and multi-national guests

Diploma in Business Management Graduated 2020 – Al Manar International Institute

• Guest service excellence • Multitasking under pressure • Opera PMS • Microsoft Office (Word, Excel, Outlook) • Fluent in English, Arabic (basic conversational) • Strong communication and problem-solving skills

Arabic English

• Over 3 years of experience in 5-star international hotels • Available to relocate and work in an English-speaking environment • Committed to delivering high-quality guest experiences • Quick learner, adaptable, and passionate about hospitality