Experience:
Dynamic Office Manager with over five years of experience in administrative
operations within the luxury sector. Proven expertise in enhancing guest and
team experiences while managing logistical complexities and adhering to high
standards of service. Successfully led a team of 11 at Achieve.IT, improving
operational efficiency and client satisfaction. Adept in coaching staff to deliver
exceptional service consistent with brand standards.
Education:
Bachelors in Mass Communication (Curtin University)
Skills:
Office & Facilities Management
Systems
Budgeting, Procurement & LPO
Management
Vendor, Contract & Asset
Management
CRM, Inventory & SSO-enabled
Admin Platforms
Event, Travel & Calendar
Coordination Tools
Report Writing & Presentation
Design
Financial Tracking & Invoice
Reconciliation
Executive & C-Suite Support
Stakeholder & Government Liaison Cross-Functional Team Coordination
Operational Streamlining & Process
Enhancement
High-Pressure Problem Solving &
Decision Making
Discreet, Brand-Aligned
Communication
Conflict Resolution
Client Relationship Management Effective Time Management & Work
Prioritization
Regulatory Compliance MS Office Proficiency
Office Administration Multitasking
Communication Skills Self-Management
Digital Workflow Tools Event Organization
Leadership Customer Focus
Budget Management Teamwork
Computer Skills Problem Solving
