Experience:
2022-To date-Customer Service Experience at Airtel Network Telecommunications
2021-2022-Administration Assistant at Life Skills Initiative
2020-2021-Receiptionist at Unison Sacco
2018-2020-Customer Support at Chieni Experience Supermarkets
Education:
2021-To date-Kenya School of Revenue
2014-2018-Kenya Certificate of Secondary Education
2010-2013-Kenya Certificate of Secondary Education
2000-2009-Kenya Certificate of Primary Education
Skills:
Office Administration – Managing schedules, records, supplies, and workflows.
Bookkeeping & Budgeting – Handling invoices, expense reports, and budget tracking.
Human Resources Support – Assisting with onboarding, timesheets, and employee records.
Project Management – Planning, organizing, and overseeing projects or office initiatives.
Calendar & Meeting Management – Scheduling, preparing agendas, and coordinating meetings.
Document Management – Filing, maintaining, and retrieving records in both physical and digital formats.
Tech Proficiency – Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Workspace, and tools like QuickBooks, Zoom, or Slack.
Communication – Clear written and verbal communication with staff, clients, and vendors.
Organization & Time Management – Prioritizing tasks, managing deadlines, and multitasking efficiently.
Problem-Solving – Anticipating issues and offering practical, proactive solutions.
Leadership & Team Coordination – Supporting teams, delegating tasks, and fostering collaboration.
Adaptability – Staying flexible in changing work environments and shifting priorities.
Attention to Detail – Ensuring accuracy in records, correspondence, and task execution.
Customer Service Orientation – Providing helpful, courteous support to internal and external stakeholders.
Additionally:
I am writing to express my interest in the position of Office Manager as advertised recently. My qualifications, skills, and experience align closely with your requirements for this role.
Please find my CV and supporting documents attached for your review. Would be delighted to discuss how I can contribute to your team and look forward to hearing from you soon about this exciting opportunity.
