Resume entry level in Other countries

Manager (Retail Sales & Operation) (April 2016 - Present) YBS Gas and Hardware Store, Daulatpur, Khulna. • Established and implemented company policies, goals, and procedures to streamline operations and enhance efficiency. • Collaborated with executives to develop strategies that increased sales by 200% and expanded market reach. • Managed product displays and stock levels in retail stores, ensuring consistent merchandise presentation. • Handled procurement, cost calculation, and sales price setting to maintain profit margins up to 50%. • Calculated annual profit and loss, enabling informed planning and corrective actions for the next fiscal year. • Maintained strict inventory control, reducing stock shortages by 30%. • Led a team of 10+ sales staff, supervised daily cash reconciliation, and ensured excellent customer service. • Fostered a positive work culture through regular team-building activities.

Masters of Business Administration (Executive) - Marketing (CGPA - 3.63 - 2019) NORTH WESTERN UNIVERSITY, Khulna, Bangladesh Bachelor of Business Studies (Pass) (Division- 2nd - 2009) NATIONAL UNIVERSITY, Dhaka, Bangladesh

• Client relationship management • Leadership & People Management • Business, Sales & Marketing • Retail Operations Management • Waste Reduction (Lean) • Sales forecasting • Inventory management • Procurement management

English Hindi

CERTIFICATIONS • A3 Management • 5S Management • Training of Trainers • Emotional Intelligence • Psychological Counseling • Sales Leadership for Advanced Level • Auto Mechanics - RPL (Level-1) • Computer Application with MS Office, Networking, Hardware Maintenance • Leadership Course • Basic Trade Link Course