Resume Administrative position in Kenya Mombasa

Sept 2021 to Dec 2024 Brainstorm Solutions Limited Position – Administrator, Operations Key Responsibilities  Responsible for preparing and delivering orders  Ensuring high levels of customer satisfaction by overseeing the service delivery and addressing customer complaints or issues promptly.  Projects Supervision  Creating an invoice using QuickBooks  Maintaining accurate inventory to ensure no stockouts and no sales lost  Project planning is necessary to ensure they are completed on time and cost-effectively.  Making payments to the suppliers  Filing of Financial documents July 2020 to August 2021 Islamia Mosque and School Association Position – Administrator Key Responsibilities  Managing workflow  Monitoring performance of the staff  Improves communication between the office and staff  Maintenance of discipline  Filing of financial records  Recording of donor aid received  Recording the petty cash vouchers on Excel sheet Feb 2019 to May 2020 Samfartar Auto Spares & Hardware Key Responsibilities:  Stock-taking and reconciling data in the system.  Preparing VAT returns. April 2018 to January 2019. Maahad Daawah Organization Position – Administrator Key Responsibilities: ➢ I was tasked with the overall operational and management functions at the NGO ➢ In charge of accountancy when the chief accountant was away, claimed the petty cash, writing of cheques, writing down of cheque books, and posting of banking slips through QuickBooks for reconciliation purposes. ➢ Preparing the VAT returns ➢ Recording of donor aid received and allocating it to the various projects. ➢ Preparing, submitting & filing financial records and also ensuring all procedures are complied with.

Degree in Business Administration - Not completed Diploma in Business Administration - Graduated year 2018 Kenya Certificate Secondary Education - Graduated Year 2012 Kenya Certificate Primary Education - Graduated Year 2008

As an administrator, my core professional skills include strong organizational abilities, proficiency in office software like Microsoft Office Suite, data entry, and records management. I’m also skilled in scheduling, coordinating meetings, and handling correspondence. I possess strong communication skills, both written and verbal, which enable me to interact effectively with clients, staff, and management. I’m also a proactive problem-solver, able to handle multitasking and maintain attention to detail under pressure.

English

Other soft skills I bring include discretion in handling sensitive information, time management, and the ability to adapt quickly to new systems or procedures.