Resume Entry level: Electrical Engineer, Telecommunication Engineer in Kenya Eldoret

NOC Engineer - Quavatel Limited • Monitored and diagnosed network alarms in telecommunications infrastructure, ensuring rapid issue resolution. • Configured and managed network devices (routers, switches, firewalls) to optimize communication systems. • Conducted routine maintenance and system upgrades to improve network reliability. • Managed incident reports, escalating critical issues to field service teams and tracking resolution progress. • Ensured compliance with Service Level Agreements (SLA) by maintaining seamless communication with clients. Achievement: • Reduced network downtime by 25% through proactive troubleshooting and system optimizations. Graduate Engineers Internship Program, GEIP Engineers Board of Kenya - Kenyatta Hospital • Performed maintenance and troubleshooting of electrical and telecommunications systems in a high-demand hospital setting. • Diagnosed faults in network connectivity and ensured minimal disruption to hospital operations. • Supported plant operations to optimize energy and system reliability. Achievement: • Contributed to a 30% reduction in downtime through proactive infrastructure maintenance. Presidential Digital Talent Programme (Intern) - ICT Authority • Installed and maintained network and computer systems, ensuring optimal functionality. • Provided end-user technical support and training for hardware and software use. • Authored an e-waste manual and led a sustainability team for safer disposal practices. Achievement • Reduced e-waste by 40% through implementation of a practical management strategy. Marine Operations Trainee - Kenya Ports Authority • Performed preventive maintenance on communication and navigation equipment, ensuring seamless operations. • Diagnosed and repaired communication devices, reducing downtime and improving reliability. • Assisted in the installation and optimization of communication networks within the port, enhancing connectivity and operational efficiency Achievements: • Enhanced communication infrastructure, improving data transmission efficiency by 15%. • Successfully reduced equipment downtime by 20% through effective preventive maintenance.

BSc. Electrical and Telecommunication Engineering Multimedia University of Kenya

• Network Monitoring & Diagnostics • Router, Switch & Firewall Configuration • Network Troubleshooting & Optimization • Infrastructure Maintenance • Technical Support & Incident Management • IT Equipment Installation • Documentation & Reporting • Team Collaboration & Communication

English

Awards • Microsoft Student Summit Africa (MSSA 2021) - Microsoft Overall Winner •Seeds for the Future Program 2020 - Huawei Selected Participant Certificates • Graduate Engineer (Engineers Board of Kenya) • PRINCE2 Training, Project Management