Experience:
SALES EXCUTIVE
CUSTOMER SERVICE
DIGITAL MARKETING
DATA ENTRY
DESIGN
Skills:
Call Center & Retail Customer Service
• Conflict Resolution & Problem Solving
• CRM & Customer Retention
• Fluent in English, Hindi & Nepali
• Data Entry & Order Processing
• Microsoft Office (Excel, Word, Outlook)
• Phone Etiquette & Active Listening
• Team Collaboration & Reporting
• Time Management & Multitasking
• Tally ERP, Photoshop, Canva, AI Design Tools
Additionally:
Customer Service Representative (CSR) experience
Sales Executive in retail (Future Apparel)
Handling customer inquiries and complaints
Up-selling and cross-selling products
Building customer relationships
