Experience:
My name is Samantha and I am from London UK currently working in Qatar for 8 years currently working as Floral Creative Manager/Operations Manager.
I would like to submit my application for Studio Manager as I am returning to the UK.
I feel I have the right attributes for this role which is very aligned with my skills which include my floral design, management and marketing expertise.
Presently working for Scarlett and Violette as an Operations Manager for events and floral installations which include designing projects, organizing teams and materials on a daily basis and gaining new contracts.
I have over 15 years experience in floristry with 10 years experience in floraI design in a luxury environment, with 8 years at managerial level. I have an artistic flair, business acumen and an entrepreneurial drive with supervisory and leadership skills. With confidence and good interpersonal skills to handle all levels of communication to colleagues and clients. I am able to solve problems and make decisions with scope and have attention to detail.I am able to work independently and as part of a team am reliable and self directed
Clients include EL&N Cafe London in Qatar, Kuwait, Riyadh and Jeddah Saudi Arabia, Dubai, Abu Dhabi, Bahrain, Christian Dior, Heya Fashion Exhibition, Charlotte Tilbury, Caroline Herrara, Prada and many more high end brands and hotels.
I am a highly organized self-motivated person with excellent design and communication skills.. I have a keen sense of initiative and can build relations with key clients while cultivating customer loyalty and identifying customer’s needs. I have a large network internationally to gain new contracts.
I am proactive and acute in identifying opportunities and am result focused with a dedicated approach towards personal and team targets.
I like to set goals whilst achieving targets and work to a high standard independently and within large multicultural teams.
I enjoy building strong rapports with clients to ensure repeat business and client satisfaction.
May you be so kind as to review my CV and portfolio.
Education:
Qualifications
Gcse grade C and above
Maths
English language
English Literature
History
Geography
Art
Music
Biology
French
City and guilds NVQ level 2 floristry 2005 City
and guilds NVQ level 3 floristry 2006
City and guilds Level 4 higher diploma floral design 2007
City and guilds NVQ Level 4 in floristry business management 2008
Skills:
Creative Manager, responsibilities have been to plan, organize, and lead a floral team
to create quality seasonal and evergreen arrangements using design and display
strategies to drive sales.
Responsible for designing, creating, and overseeing the implementation of floral
displays, looking to source new ideas and develop new creations creatively by
selecting suitable floral designs and combinations of different materials.
Designing and creating event flowers for corporate events and installations
Making sure to achieve the financial satisfaction targets set by management.
Planning floral arrangements according to clients’ requirements and utilizing
knowledge of design and properties of materials while maintaining a high kevel of
professionalism, interacting with clients, and making sure all requests, inquiries and
requirements are met.
Overseeing the final product when it comes to floral arrangements being delivered
and performing quality control on all received items and ensuring all delivered
products are of the required standard.
Recommending revenue generating initiatives and implementing upsell strategies
with an aim to creating a profitable floral business.
Expanding the market share by increasing sales for B2B, B2C though promotion of
floral and indoor plant design and supply, promoting and selling floral designs and
wedding and event packages to hotels, corporate and individual institutions.
Always maintaining an outstanding rapport with our esteemed clients and partners
and always exceeding our clients’ expectations.
Making sure that accounts have fresh flowers and plants every day and making sure
accounts are visited to check delivery of orders, checking all locations for freshness
and design standards, and providing feedback to the florists immediately. Building
strong relationships with our clients and understanding their needs and monitoring
client satisfaction and following up on feedback.
Ensuring profitability of accounts within target margins and implementing policies
and procedures to ensure that company standards are always met.
Working closely with management to communicate standards of excellence.
Coordinating activities, Reviews floral designs Selects floral and foliage. aordering
Ordering flowers and supplies accordingly, Monitor budgets and payroll records,
schedule staff hours, and delegate duties among a team. Complete administration and
ensure compliance with policies and procedures, Deal with all issues that arise from
employees or customers (complaints, grievances etc.) Provides on-the-job training to
new employees and supervises their work.
