Experience:
Technical Support Specialist — Boxberry Call Center
Technical Support Specialist — SPB Bank Call Center
Education:
Major: Maintenance of Agricultural Equipment
Qualification: Junior Specialist
Skills:
- Customer communication and technical support handling
- Experience working with CRM and logistics systems (Boxberry)
- Familiarity with banking support platforms for credit processing and transfers (SPB)
- Trained in technical support procedures and client service etiquette
- Strong ability to perceive and analyze both written and verbal information
- Fast and accurate typing skills
- Confident user of Microsoft Word and Excel
- Basic knowledge of Microsoft Outlook and PowerPoint
- Skilled in working with ticketing systems (e.g., Zendesk, Freshdesk)
- Ability to quickly learn and adapt to new software tools
Additionally:
I am from Moldova and ready to work in a warehouse – sorting, packing, order picking, working with scanners. Physically strong, responsible, and quick to learn.
Experience with different systems and tools
Fast learner, adapt easily to new tasks
Speak Russian, Ukrainian, English, and basic Romanian
Available for any shift, including night shifts and overtime
Ready to start work immediately
Hardworking and reliable, ready to do my job well every day.
