Restaurants - Cafes - Hotels
Experience:
SANCTUARY ROYAL SUITE HOTEL AS A
RECEPTIONIST where my responsibility involve:
Welcome and greet guests
Answer and direct incoming calls
Make and confirm reservations for guests
Ensure proper room allocation
Issue room keys and direct guests to their room
Notify the housekeeping unit about rooms which are ready for cleaning.
Education:
High school Certificate
Diploma in computer Science
Skills:
Good Interpersonal relationship
Attention to detail and accuracy
Writting and Verbal communication skills
Knowledge of booking and payment system
MS office, word & excel
Ability to handle stress and stay calm under pressure.
Multitasking and fast learning skills.
Additionally:
I am an efficient and a well organized person with quality managerial skills, always willing to provide professional services and ensure smooth operation as a front desk agent.
