Experience:
Fraud Prevention Specialist (Sep ‘24- Apr ‘25)
Company: Barclays, Liverpool, United Kingdom
Key Responsibilities:
Investigated and resolved complex fraud cases involving debit, credit, and online transactions using tools such as Adeptra, FICO Falcon, and PEGA case management platforms.
Utilized advanced fraud monitoring systems, device profiling through the Cyberfusion Centre, and Verified by Visa (Outseer 3D Secure) to detect and prevent unauthorized activities.
Raised and processed customer claims in compliance with internal policies and regulatory standards, ensuring high levels of accuracy and customer trust.
Warehouse Associate (Apr ‘24- Sep ‘24)
Company: Co-op Foods , Liverpool, United Kingdom
Key Responsibilities:
Provided continuous improvement ideas to warehouse managers to reduce waste and increase efficiency.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Regularly exceeded performance and productivity targets through accurate and efficient picking and packing.
Operations Manager (Sep ‘23 - Apr ‘24)
Company: Limaa Foods Pvt. Ltd, Mumbai, India
Key Responsibilities:
Managed shift-based operations by supervising frontline teams, assigning tasks, ensuring smooth workflow, and maintaining staff discipline and performance.
Promoted a strong safety culture by ensuring compliance with food safety, hygiene, and local regulatory guidelines, while continuously striving to sustain and improve safety standards.
Tracked operational metrics such as preparation time, order accuracy, and shift productivity; used insights to improve processes and meet business targets.
Handled customer complaints and escalations, both online and in-store, resolving issues quickly and improving overall satisfaction.
Collaborated with Swiggy, Uber, and Zomato platforms to plan and execute promotions, logistics, discounts, and loyalty campaigns, enhancing customer engagement and driving sales growth.
Coordinated with suppliers to ensure the availability of materials and minimize downtime during peak hours.
Led internal audits, maintained compliance documentation, and trained staff on safety and hygiene practices.
Conducted start-of-shift briefings, prepared end-of-shift reports, tracked KPIs, and developed daily/weekly pre-shift plans to align team efforts with business goals.
Manufacturing Engineer (Oct ‘20 – Dec ‘21)
Company: Techno Fibres, Bengaluru, India
Key Responsibilities:
•Led shift-level operations and supervised a workforce of 10 across fabrication, installation, and assembly.
Enforced Lean Manufacturing methods such as 5S, Kanban, boosting crew efficiency by 25%.
•Scheduled and tracked preventive maintenance based on fault data, reducing downtime and extending
equipment life.
•Used FDM 3D printing (PLA/ABS) for rapid prototyping ahead of pilot runs, reducing design validation time.
•Conducted floor-level safety audits and implemented corrective actions under ISO 45001 guidelines, contributing to a 20% reduction in incidents over 3 months.
•Collaborated on DFM improvements using SolidWorks, CATIA V5, and AutoCAD to optimize part design and manufacturability.
•Liaise with support functions and various departments to resolve shared challenges and enhance performance in critical areas such as process readiness, 5S implementation, safety, and training.
•Tracked key performance metrics from order placement to final delivery to identify delays and improve overall process efficiency.
Promoted a strong safety culture by ensuring compliance with food safety, hygiene, and local regulatory guidelines, while continuously striving to sustain and improve safety standards.
Education:
MSc in Advanced Manufacturing Systems January '23 [Distinction]
University of Liverpool, United Kingdom
Bachelors in Mechanical Engineering October ’20 [First Class]
Reva University, Bengaluru, India
Diploma in Automobile Engineering August ‘17 [First Class]
Acharya Polytechnic, Bengaluru, India
Skills:
KEY SKILLS
Designing Tools : SolidWorks, AutoCAD, SketchUp, Catia, Siemens NX
Manufacturing Tools : Fusion 360, NX CAM, SolidWorks CAM, ABB Robots
FEA Solver : Ansys, Nastran
Material Planning : SAP, Granta EDU Pack,
Productivity : MS Word, MS Teams, Adobe Illustrator, PowerPoint, Primevera P6
Technical knowledge : Mechanical Testing, Maintenance,
5s, Lab Safety, Kaizen, Root cause analysis.
Passion based Knowledge : Turbofan and Turbojet Engines, Aircraft Superalloys,
IC Engines and Automotive Dynamics.
Additionally:
CERTIFICATES
Six Sigma Green Belt
Lean Leadership
NEBOSH Safety Management
Industrial Safety
3D Printing
HSE 14001, OHSAS 18001
SAP Production Planning
Reverse Engineering for Product Design
Managing Team Conflicts
Strategic Thinking