Resume Debt Recovery and Collection in Kenya Nairobi

Credit Administrator, Equity Bank (K) Ltd, Nairobi January 2015 — Present Supported business asset quality goals in Nairobi, Coast, and Northeastern regions through efcient credit policies and practices.  Implemented sector collection strategies to enhance recovery of delinquent accounts.  Conducted timely customer communication and issuance of relevant notices to facilitate debt collection.  Analyzed customer complaints and collaborated with management to resolve issues efectively.  Prepared and submitted detailed collection reports to guide management decision-making.  Regional Credit Collections Ofcer, Equity Bank (K) Ltd August 2011 — December 2014 Managed early loan arrears through proactive customer communication and site visits.  Reduced non-performing loans by implementing efective follow-up strategies, including repossession and securities disposal.  Prepared and reported daily collections, ensuring accurate fnancial tracking.  Collaborated with branch management and credit teams to enhance arrears management processes.  Adhered to legal standards and Central Bank regulations to uphold compliance.  Senior Sales Representative, Mediscope Healthcare January 2008 — August 2011 Market products to schools, hospitals, institutes, and factories.  Present tenders and secure business deals for laboratory supplies, medical equipment, and research tools.  Ensure timely transportation of goods and facilitate prompt payment upon delivery.  Conduct training sessions for new employees and technicians on equipment usage and maintenance.  Collaborate with authorities to resolve issues and maintain positive client relationships.  Technical assistant attaché, Twiga Chemicals Industries Limited April 2006 — August 2006 Duties and Responsibilities: o Creating awareness and enlightening rural farmers on Rodazim® (to passion fruit and potato farmers) as well as other products through organization of farm visits, feld days, chief’s barazas, on-farm demonstrations, agricultural fair and shows while liaising with the local administration, the ministry of Agriculture and other stakeholders to arrange for these meetings.  o Doing follow ups on farm demonstrations and product usage o Informing customers on the latest information about the company related to product prices, new products etc.

Kenya Certifcate of Secondary Education (K.C.S.E), Mean grade B January 1998 — December 2001 St. Joseph’s Boys High School Graduated  Certifcate in Computer Applications January 2002 — June 2002 Jemitax Computer College Bachelor of Science Degree in Agriculture March 2003 — August 2007 Moi University Graduated with honors 

Debt collection Data analysis Debt restructuring Communication

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Certifcate in Business Credit, Moody's Corporation