Resume Customer service associate in India Chandigarh

Krishna Skoda, Jalandhar — Customer Relationship Executive (Apr 2025 – Aug 2025) • Assisted customers with inquiries and provided detailed product knowledge. • Scheduled and managed test drives to improve customer engagement. • Conducted follow-ups and outbound calls to maintain client relationships. • Supported sales team with lead generation and conversion tracking. Amazon — Customer Service Associate (Oct 2024 – Mar 2025) • Handled multiple customer queries via chat with accuracy and professionalism. • Resolved issues quickly while maintaining a polite and helpful tone. • Managed multiple chats simultaneously ensuring fast response times. Sukhraj Tutorials — IELTS & Spoken English Tutor (Dec 2021 – Oct 2024) • Delivered English lessons focusing on speaking, grammar, and vocabulary. • Prepared students for IELTS exams using strategies for all modules. • Created customized lesson plans for individual learning needs.

Jawahar Navodaya Vidyalaya, Jalandhar Senior Secondary – 89.2% (2020) Matriculation – 80% (2018)

• Excellent communication and interpersonal skills • Customer service & client handling expertise • Problem-solving and decision-making • Lead generation & follow-up • Time management & multitasking • Ability to work independently or in teams • Adaptable and quick learner

English Hindi

• Open to relocation and immediate joining • Looking for international opportunities with visa sponsorship and accommodation • Languages: English, Hindi, Punjabi