Experience:
Customer relations, team lead, restaurants
Skills:
Customer Service Excellence (Inbound, Outbound, Escalations)
Back Office Operations & Data Entry Accuracy
Complaint Handling & Customer Retention
Technical Support (Level 1 & 2, Windows, Microsoft Exchange, IT Troubleshooting)
Zendesk, Salesforce, Slacks, Jira, Cisco
Restaurant environment as waiter and bartender
Additionally:
Self disciplined, can adapt any work environment in a short time limit, work under pressure. In addition, I have EU citizenship and I don't need work permit or visa for travel to Europe.
