Resume logistics jobs in Kenya Eldoret

Work Experience DB SCHENKER LIMITED – Ocean Freight Operations Assistant (16 September 2024 – Present) • Coordinated and executed freight shipment planning, ensuring seamless port operations through proactive scheduling, vessel coordination, and stakeholder communication. • Administered comprehensive documentation for import and export transactions, aligning with international trade compliance, customs regulations, and regulatory frameworks to mitigate clearance delays. • Oversaw imports documentation management across multiple digital logistics platforms and ERP systems, maintaining accuracy, efficiency, and compliance with global trade standards. • Monitored cargo handling and port operations, providing timely, precise updates in logistics systems to ensure end-to-end visibility, minimize discrepancies, and enhance supply chain performance. • Collaborated with cross-functional teams, including customs brokers, carriers, and clients, to streamline processes, optimize operational efficiency, and enhance service delivery for key accounts. • Contributed to the enforcement of safety, risk management, and compliance protocols, ensuring alignment with international maritime standards and internal quality assurance procedures within ocean freight operations. G4S Kenya Limited – Courier Clerk (March 2024 – September 2024) • Executed secure pickup and delivery of packages, with strict adherence to protocols for handling high-value, time-sensitive, and confidential items. • Administered payment collection and delivery documentation, ensuring accuracy, accountability, and compliance with company policies and customer requirements. • Provided frontline customer service, addressing inquiries, resolving delivery-related concerns, and maintaining a high level of client satisfaction. • Collaborated closely with dispatch teams to analyse and optimize delivery routes, reducing transit times, enhancing fuel efficiency, and improving overall service reliability. Africa Flight Services – Cargo Handling Agent (February 2022 – Nov 2023) • Managed comprehensive export documentation and bond verifications, ensuring compliance with international trade regulations, customs requirements, and financial security protocols. • Supervised end-to-end warehouse operations, overseeing inventory flow, merchandise handling, and safety standards to maintain operational efficiency and workplace compliance. • Provided professional customer support, resolving queries and delivering tailored solutions to logistical challenges, thereby strengthening client relationships and service reliability. • Promoted collaboration and exercised leadership within cross-functional operational teams, driving process improvements, fostering accountability, and enhancing overall organizational performance.

East African School of Aviation – Diploma in Aviation Business Management (September 2019 – Nov 2021) • International Air Transport Association (IATA) Certifications (September 2019 – November 2021) • Cargo Introductory Course – Developed foundational knowledge of air cargo operations, freight forwarding processes, and international industry regulations. • Dangerous Goods Regulations (DGR) – Gained expertise in the safe handling, documentation, and transportation of hazardous materials, ensuring compliance with IATA safety standards. • Air Cargo Advanced Marketing – Acquired skills in cargo sales, route planning, pricing strategies, and market analysis to optimize revenue and operational efficiency.

• Effective Cross-Functional Communication – Skilled in coordinating with diverse stakeholders, including customs authorities, carriers, clients, and internal teams, to ensure seamless operational workflows. • Organizational & Leadership Capabilities – Experienced in leading teams, managing priorities, and fostering collaboration to achieve operational targets and continuous improvement. • Proficiency in Inbound & Outbound Cargo Operations – Well-versed in end-to-end cargo handling, including scheduling, documentation, compliance, and system updates to support efficient port and warehouse activities. • Problem-Solving & Customer Care Excellence – Adept at resolving logistical challenges, providing timely solutions, and ensuring high levels of client satisfaction through proactive service. • Adaptability & Solutions-Oriented Mindset – Capable of adjusting to dynamic supply chain environments, implementing innovative approaches, and driving results under pressure.

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• Expertise in Export and Import Documentation – Proficient in preparing, reviewing, and managing international trade documentation while ensuring compliance with customs regulations and global shipping standards. • Customer Service & Query Resolution – Skilled in handling client inquiries with professionalism, providing timely solutions to logistical challenges, and maintaining strong customer relationships. • Transport Management Systems (TMS) Proficiency – Experienced in using KWATOS for container monitoring at Kenya Ports Authority, SAP Biller and Direct Billing Systems for invoice generation, TANGO for accurate and efficient international shipment handling, ODEX for shipping line invoicing and delivery order processing, and EASYDO to streamline operational workflows, demonstrating extensive knowledge of industry-standard logistics and port management systems. • Warehouse Operations & Inventory Control – Adept at supervising merchandise handling, stock accuracy, and process optimization to maintain smooth warehouse workflows and compliance with safety protocols. • Strategic Planning & Resource Management – Capable of developing operational strategies, allocating resources effectively, and driving process improvements to maximize efficiency and reduce costs.