Resume Customer service in India Goa

Food and Beverage Attendant Qatar Airways – Doha, Qatar Aug 2022 – Present • Delivered premium guest service in lounges and events, ensuring customer satisfaction. • Supported VIP events and implemented safety & service standards consistently. • Collaborated with kitchen and bar teams, improving turnaround efficiency. • Contributed to a 15% improvement in guest satisfaction scores through proactive service. Administrative Assistant Jabal Himalaya Consultancy – Doha, Qatar Nov 2021 – Jul 2022 • Managed scheduling, documentation, and front desk operations. • Improved efficiency by reducing document retrieval time by 30 minutes/day. • Handled client communication, correspondence, and office coordination. Graphic Designer (Intern) HealthGuru – Tamil Nadu, India Feb 2021 – Aug 2021 • Designed creative content for brochures, banners, and digital campaigns. • Increased brand engagement by 30% through effective visual communication.

Master of Computer Applications (MCA) – Hindusthan College of Arts and Science, India | 2019 – 2021 | GPA: 8.2/10 Bachelor of Computer Applications (BCA) – Jamal Mohamed College, India | 2016 – 2019 | GPA: 7.8/10

• Guest Service & Hospitality • Customer Experience Enhancement • Administrative & Office Support • Event & Lounge Service Coordination • Workflow & Scheduling Management • Inventory & Stock Handling • Microsoft Office Suite (Word, Excel, Outlook) • Adobe Photoshop & Canva • AI Tools (ChatGPT, etc.) • Languages: English, Hindi, Tamil, Urdu (Fluent)

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• Guest Service & Hospitality • Customer Experience Enhancement • Administrative & Office Support • Event & Lounge Service Coordination • Workflow & Scheduling Management • Inventory & Stock Handling • Microsoft Office Suite (Word, Excel, Outlook) • Adobe Photoshop & Canva • AI Tools (ChatGPT, etc.) • Languages: English, Hindi, Tamil, Urdu (Fluent)