Skills:
Customer Service Excellence – anticipating guest needs, handling complaints professionally, and ensuring memorable experiences.
Front Office Operations – check-in/check-out, reservations, billing, and guest relations.
Food & Beverage Management – menu planning, banquet management, catering services, and quality assurance.
Housekeeping Management – cleanliness standards, room inspections, and staff supervision.
Event & Banquet Coordination – organizing weddings, conferences, and large gatherings seamlessly.
Hospitality Technology – using PMS (Property Management Systems), POS systems, and online booking platforms.
Additionally:
Currently I am working now Radisson Blue taj Agra 5 star hotel
