Experience:
FOOD & BEVERAGE ASSOCIATE
Radisson Blu – Kochi, India
03/2025 – Present
Deliver personalized service by greeting guests, taking orders, and serving food and beverages with precision and professionalism.
Address guest concerns and special requests to ensure high levels of satisfaction and loyalty.
Maintain hygiene and cleanliness standards in dining areas in compliance with safety regulations.
Promote menu items, manage billing procedures, and assist with inventory handling to support efficient daily operations.
FOOD & BEVERAGE ASSOCIATE
Planet Hollywood – Mumbai, India
06/2024 – 12/2024
Supervised and trained new team members to maintain service excellence and consistency.
Resolved guest complaints effectively and provided food and beverage pairing recommendations to enhance the dining experience.
Coordinated closely with kitchen staff to ensure timely and accurate order delivery.
Assisted in achieving revenue goals through upselling strategies and contributed to outlet performance reporting.
FOOD & BEVERAGE TRAINEE
The Tamara Coorg – Karnataka, India
10/2022 – 03/2023
Supported senior team members in executing smooth restaurant operations.
Gained comprehensive experience in guest handling, table service, and hospitality standards in a luxury setting.
FOOD & BEVERAGE SERVICE – INDUSTRIAL TRAINEE
Goldfinch Hotel – Mangalore, Karnataka, India
04/2022 – 09/2022
Participated in daily service operations including order taking, guest interaction, and table setup.
Assisted in event and banquet service under the guidance of experienced professionals, gaining exposure to high-volume service environments.
Education:
2020 – 2023 Thiruvananthapuram, Kerala, India
BACHELOR OF VOCATION - TOURISM AND HOSPITALITY MANAGEMENT UEI
Global Institute of Hotel Management
Skills:
Excellent interpersonal and communication skills
• Team player with strong adaptability and multitasking abilities
• Quick learner with effective management and problem-solving skills
• Computer proficiency in MS Office and POS systems
• Upselling and menu promotion experience
• Knowledge of hygiene, safety, and food service standards
Additionally:
•Foundation Certificate in International Hospitality Management
•On-the-job Training: Hotel Tamara Coorg (Oct 2022 – Mar 2023)
•Industrial Training: Goldfinch Hotel, Mangalore (Sept 2021 – Mar 2022)
