Experience:
Huteq International Tech Company. Kenya, Nairobi Jan 2024 - Present
• Promoted company brand and products through strategic customer engagement and relationship building initiatives.
• Exceeded quarterly sales targets by 25% while maintaining exceptional customer satisfaction scores.
• Conducted product demonstrations and training sessions to educate clients on technical features and benefits.
Data Entry Specialist
Nubia Recruitment Company. Kampala, Uganda Feb 2020 - Jan 2024
• Implemented systematic data categorization protocols, improving retrieval efficiency by 15%
• Generated weekly analytical reports supporting management decision-making and strategic planning.
• Established data validation protocols that reduced error rates by 25% across all data entry operations.
Virtual Assistant
Kapan Motors Uganda Kampala, Uganda Mar 2018 - Feb 2020
• Provided comprehensive administrative support to executive management across multiple time zones.
• Managed complex calendars, coordinated international meetings, and prepared detailed documentation.
• Arranged domestic and international travel including visa applications and logistics coordination.
Sales & Customer Representative
Global Paints Uganda Kampala, Uganda May 2016 - Mar 2018
• Achieved a great customer satisfaction experience in complaint resolution through empathetic problem- solving.
Skills:
networking
wireshark
linux Tools, POS Systems
Programming & Security
Python Programming, PowerShell Scripting, Wireshark Network Analysis, Cybersecurity Fundamentals
Additionally:
English: Professional Working Proficiency Swahili: Professional Working Proficiency Luganda: Native Proficiency
