Resume cybersecurity analyst in Kenya Nairobi

Huteq International Tech Company. Kenya, Nairobi Jan 2024 - Present • Promoted company brand and products through strategic customer engagement and relationship building initiatives. • Exceeded quarterly sales targets by 25% while maintaining exceptional customer satisfaction scores. • Conducted product demonstrations and training sessions to educate clients on technical features and benefits. Data Entry Specialist Nubia Recruitment Company. Kampala, Uganda Feb 2020 - Jan 2024 • Implemented systematic data categorization protocols, improving retrieval efficiency by 15% • Generated weekly analytical reports supporting management decision-making and strategic planning. • Established data validation protocols that reduced error rates by 25% across all data entry operations. Virtual Assistant Kapan Motors Uganda Kampala, Uganda Mar 2018 - Feb 2020 • Provided comprehensive administrative support to executive management across multiple time zones. • Managed complex calendars, coordinated international meetings, and prepared detailed documentation. • Arranged domestic and international travel including visa applications and logistics coordination. Sales & Customer Representative Global Paints Uganda Kampala, Uganda May 2016 - Mar 2018 • Achieved a great customer satisfaction experience in complaint resolution through empathetic problem- solving.

moringa school

networking wireshark linux Tools, POS Systems Programming & Security Python Programming, PowerShell Scripting, Wireshark Network Analysis, Cybersecurity Fundamentals

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English: Professional Working Proficiency Swahili: Professional Working Proficiency Luganda: Native Proficiency