Resume Audit / Finance in Kuwait Al-Kuwait

Professional Experience Senior Finance Consultant – Sheffield Council (2025 – Present) Led system upgrades, compliance checks, audits & digital transformation. Auditor – Ernst & Young & Grant Thornton (2022 – 2024) Conducted HBAP audits, subsidy testing, produced reports & advised management. Senior Revenues Manager – Oadby & Wigston Council (2021 – 2022) Managed revenues teams, oversaw business rates & administered COVID-19 grants. Earlier Roles (2006 – 2020) Various Revenues & Benefits Officer positions across UK local authorities, delivering billing, collection, recovery, compliance, and subsidy claims.

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• Lead on the configuration, testing, and implementation of Revenues & Benefits systems, ensuring compliance with statutory requirements and local authority policies. • Provide expert support and consultancy on Council Tax, Business Rates (NNDR), Housing Benefit, Council Tax Support (CTS) and related subsidy claims. • Analyse complex financial and system data to identify discrepancies, improve processes, and support accurate forecasting and reporting. • Oversee system upgrades, patches, and integrations, liaising with software suppliers and internal IT teams to resolve technical issues and minimise service disruption. • Conduct user acceptance testing (UAT), design workflows, and create training documentation to ensure effective system use across Revenues & Benefits teams. • Act as a subject matter expert, advising senior management on legislation changes (e.g. Local Government Finance Act, welfare reforms, subsidy regulations) and their impact on revenues & benefits systems. • Manage and support audits, including Housing Benefit Assurance Process (HBAP) and subsidy claims, preparing reconciliations and evidence to meet audit standards. • Develop and deliver tailored training sessions for staff on system functionality, legislative updates, and best practice in revenues and benefits administration. • Drive process improvements and digital transformation initiatives, maximising system efficiency, automation, and accuracy of service delivery. • Provide consultancy to partner organisations and external stakeholders, ensuring effective collaboration and knowledge sharing on revenues & benefits system operations. •

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Professional Profile I am a highly experienced Revenues and Benefits professional with over 15 years of progressive responsibility across local authorities and leading private sector audit firms. My career has provided me with in-depth expertise in Council Tax, Business Rates, and Housing Benefit legislation, supported by extensive hands-on experience in billing, recovery, subsidy claims, and audit processes. In my current role as a Finance Officer supporting Revenues and Benefits systems, I am responsible for maintaining system configurations, resolving technical issues, producing operational and financial reports, and managing key system parameters to ensure data integrity and efficient service delivery. This position demands a strong blend of technical expertise and cross-functional collaboration with IT, Finance, and service teams, which I have consistently demonstrated. My professional background also includes senior consultancy and auditing roles at Ernst & Young and Grant Thornton, where I delivered HBAP audits, provided legislative advice, and supported junior colleagues through complex financial reviews. I have additionally held management and leadership positions, overseeing revenues teams and ensuring compliance with statutory obligations and discretionary grant frameworks, including the administration of COVID-19 relief schemes. I am passionate about delivering efficient and equitable services to residents and stakeholders while upholding the highest standards of governance and accuracy. With a proven combination of technical systems knowledge, legislative expertise, and leadership experience, I bring a results-driven and solution-focused approach to every organisation I support.